It’s already been a hectic day, and QASA (the Nazis of food safety and cleanliness) left us with a score of 77.9%. Needless to say, our manager wasn’t in the best of moods. On top of that, the frappalanche from cold bar seems to be never-ending. I’m stuck on cold bar, our drive thru headset is having problems because it won’t “ding” every time a customer drives by, and the construction out front makes it seem like we’re closed. This leads to dumb people driving past the box thinking that we’re closed (um, hello? There are 50 other cars in front of you) and countless drinks being made on the fly because they ordered at the window. Taking every order not knowing if the car is pulled up all the way can get a bit frustrating, and it got to the point where I would say the order not knowing what I am saying exactly… I felt like a robot. In the one ear and out through the other. Gah! To top it off, maybe it was the heat making people more retarded or it was just me being plain fucking angry, but I was just about to lose my cool when some doucher said:
Him: Can I get a mocha chip frappuccino?
Me: Sure! Do you mean the java chip frappuccino? Him: (louder) A MOCHA CHIP FRAPPUCINO?
Me: I heard that. Do you want coffee in it or no coffee? The one with coffee is called “java chip frappuccino”, and the one without coffee is the “double chocolaty chip frappuccino.”
Him: Uhh… I don’t know. With coffee. The mocha chip one.
At this point, I was quite frankly about to stab myself in the eye with a goddamn straw. JESUS H. CHRIST. I literally put the blender down, closed my eyes, and took a deep breath.
Me: Alright. The JAVA CHIP frappuccino you said? We’ll see you at the window, sir.
Just like the customer who repeatedly asked if we could do our vanilla bean frappuccino “light.” No, we cannot. The most we can do is used nonfat milk and no whipped cream. I must have repeated myself four times - and no, the answer still remains the same. Hey people, you know those things on the sides of your ears? They’re not just for show, ya know? Using them might work out in your favor.